If a band member believes that a part of the governing body of Gitsegukla (Council, Band Manager, or other staff) are not following and abiding by the policies contained in the Governance Policy Manual, or any other laws and bylaws of Gitsegukla, they may voice their written concerns or complaints to the appropriate department. How that is handled, depends on the department that the concerns are toward. Here you can see the process for handling complaints towards either council or administration staff.
*The following has been simplified for the sake of readability online. To view the flowchart created and published by the Gitsegukla Band, click the link below.*